Fort Madison Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM

Our Shop Hours May Vary

Call Us: (319) 246-7080
535 Ave. G  Fort Madison, IA 52627
5

Wonderful service. Would definitely recommend to anyone looking for auto repair.

Thanks for your business!

- Griffin Muffler & Brake Center LLC
5

Griffins are very professional in everything they do. It's a pleasure to have them work on our car a truck and we trust in them.

Thank you Stan & Sue for allowing us to be of service. We know you have choices and appreciate you choosing us.

- Griffin Muffler & Brake Center LLC
5

They do amazing work. I highly recommend them.

Thank you Addam for your business, we really appreciate it.

- Griffin Muffler & Brake Center LLC
5

Always professional and friendly staff. A nice comfortable waiting area if you chose to wait.

Thank you, we appreciate your business and enjoy your company when you wait!

- Griffin Muffler & Brake Center LLC
5

Prompt and personable service

Thank you Jim for being a long time loyal customer. We really appreciate it.

- Griffin Muffler & Brake Center LLC
5

It's always a pleasure doing business with the Griffin's. They've known my family for years so it feels like talking to old friends whenever I have to take my vehicle there for service.

Jennifer, Thank you for the kind words. It's a pleasure to have great customers like you!

- Griffin Muffler & Brake Center LLC
5

Very nice staff. Professional and quality service.

Cindy, thank you for coming to us and allowing us to be of service.

- Griffin Muffler & Brake Center LLC
2

I scheduled an oil change and asked for an estimate, gave the gentlemen the year, make, and model. He estimated me just around $45. I asked for an estimate on my brakes which he refused to give me because he said it wouldn’t be accurate without looking at the brakes. I said fine. When we picked up my car from the oil change it was at about $80... almost twice as much as the estimate. When questioned about it they said it was because the make and model requires “special oil” (synthetic- which I knew but had previously always just purchased myself for $30). So he refused to give me an estimate on my brakes in fear of giving me the wrong estimate, then he gave me the wrong estimate for my oil change anyways. What’s worse is they didn’t even notify me of their error, they just did the change anyways. Thankfully the extra $40 could be spared this paycheck, but that’s not always the case.

Kacie, I apologize for your experience with us. This is not our normal exceptional service we strive to offer. I have reviewed your order to determine what went wrong. I see that the "special oil" you were told was needed is in fact a synthetic oil that must meet VW standards. Our bulk synthetic oil does not meet VW standards so we had to use a more expensive oil. Since you did tell us your year, make and model we should've had that information before beginning your service. With that being said, I will honor the original price quoted. Please call me at 319-372-2478 to discuss how to remedy this for you. Thank you for this valuable feedback, it truly is a learning experience. Nannette Griffin

- Griffin Muffler & Brake Center LLC
5

This was my very first visit. I thought everyone was pleasant and very helpfull

Della, Thank you for choosing us to service your vehicle. We appreciate your business.

- Griffin Muffler & Brake Center LLC
5

Great staff and the service they offer is perfect!!

Thank you Jason!

- Griffin Muffler & Brake Center LLC
Griffin Muffler & Brake Center LLC is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Griffin Muffler & Brake Center LLC (319) 372-2478 if you have any issues in accessing any area of our website.